All products sold include a 24-month warranty for both private and business customers.

Covered under warranty

• Manufacturing or material defects
  
• Missing components identified upon delivery
  
• Transit-related damage, provided it was not caused by customer handling
  

Not covered under warranty

• Normal wear from regular use
  
• Damage caused by improper use, accidents, incorrect installation, or modifications
  

Filing a warranty claim

To start a warranty claim, email our support team with your order number, a description of the issue, and photos or video showing the problem. Our team will respond during normal business hours. If the issue qualifies under warranty, we will manage the entire resolution process, including shipping, repair, or replacement, at no cost to you.

Support & Assistance

We are committed to providing dependable customer support, regardless of order size.

Product & Technical Support

If you need help with installation, setup, or general product questions, our team is available to assist.

Turnkey Simulator Support

Customers who purchase a complete simulator receive remote technical support and online maintenance, included at no additional charge.

Our support team is available via email or phone.